Services
 

Client Testimonials

Client Testimonials - October 2018

"I found everyone most helpful and professional."

"Overall, we are very satisfied with the service we received, and we are very grateful to Ian for all his hard work, thanks again."

"First class personal and professional service."

"Throughout the process Rebecca’s frequency of communication was just right. The quality of the information she sent had a calming effect on me-as the buyer’s “solicitor” was infuriating."

"We were very pleased with the conveyancing work done by David and how he pushed the vendor’s solicitor for information that was not always forthcoming."

"Ian Jenkinson is one of the best solicitors I have ever worked with. His communication style suits me perfectly."

"I was very satisfied with both Fiona and Bernadette. The outcome was better than I expected. My thanks to both of them."

"Top drawer! Long live Milne Moser."

"As always, the service from Ian and all his staff are excellent."

"I always feel that I can trust the advice I receive, which is straightforward and helpful. Feels like a “partnership”."

"Confirmation letters following ‘phone contact very prompt and very clear. ‘Phone messages returned promptly."

"Fiona Ward was knowledgeable, friendly and efficient. Just what was required."

"Excellent advice, many thanks Justine."

"Friendly with attention to detail."

"Our sale involved some tricky negotiations with a joint freeholder who was proving to be obstructive. Justine handled things delicately, calmly and in a highly professional manner. The service is highly recommended."

"Excellent-really supportive, personal and responsive throughout a stressful process and made a difficult process a lot easier."

 

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Client Testimonials - September 2018

"From start to finish brilliant. You all took the stress out of the whole thing. Your company are the only ones I would use for all my legal and house matters."

"Suzie was great at what was a stressful and unhappy time. She explained everything clearly. I would recommend her to anyone."

"Very happy with the arrangements made, it was extremely helpful that Ian came to us."

"We were very pleased with our experience with Milne Moser especially as there were two parties to keep informed which we thought was admirably delivered."

"Thank you for handling probate and inheritance tax for my mother’s estate. Very speedy and a very good result. Your approach has been much appreciated."

"Bridget is so easy to deal with-very friendly, professional and extremely efficient. Always responds to emails and very accommodating with requests and appointments."

"I was very impressed with the sensitive handling of the sale and purchase to ensure my elderly parents were not unduly stressed. Thank you."

"Friendly service. We felt we could ask questions without being a nuisance. There was quite a tight time frame but all the work was completed by the deadline."

"Professional, efficient personnel and a welcoming and pleasant atmosphere."

"Hilary has been very helpful in the preparation and subsequent revising of my Will, with minimum waste of time, maximum efficiency and a pleasure to deal with."

"Excellent, efficient and friendly service."

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Client Testimonials - August 2018

"Many thanks to Fiona Ward for her friendly, professional and sensitive service in preparing our wills. She was clear, helpful and explained 'legalese' in plain language. Highly recommended!"

"Efficient service, good communication!"

"The service I received was first class from what turned out to be a difficult sale, but Rebecca did her very best to complete the sale."

"I appreciated getting a home visit and prioritising my Will."

"We could not have received a better quality of service. Excellent."

"Entering the office all the staff are smiling, friendly and courteous. My affairs were dealt with very professionally and sympathetically. Many thanks."

"An old firm with modern service."

"Ian Jenkinson’s approach is meticulous and sensitive."

"Glad to have David’s support again through this process."

"Excellent service. Rebecca goes the extra mile."

"Thank you for a very speedy, friendly service, very happy."

"Friendly, helpful and hassle free, that is all you need at this high stress time."

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Client Testimonials - July 2018

"Everything was great, can’t believe how quickly everything went through. Thank you so much."

"Could not have wished for any better outcome for the process. Handled in a very professional and friendly way-many thanks to all."

"Very friendly and efficient from reception to solicitor, would recommend the firm to anyone."

"Excellent attention to legal detail, ably assisted by secretary Jill of good humour, understanding and reassurance."

"I have been with the solicitors for many years and have always been satisfied with the service given to me."

"Excellent service - Justine is very efficient and all staff polite and helpful."

"We thank you for the helpful and efficient ways in which you have carried out the tasks. Good wishes."

"I am very happy with the service provided. Friendly, relaxed atmosphere, listened to my problems and solved them."

"Very fast and efficient at very short notice. Thank you very much."

"A highly efficient service, delivered in a friendly but very professional manner."

"The service was excellent from start to finish and I cannot praise the firm highly enough."

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Client Testimonials - June 2018

"I would like to thank Fiona for her compassion and the dignity shown to me at all times at often difficult consultations due to emotional moments."

"I intended to write a letter of thanks to you but have not got around to it but I wanted to properly thank you for your help and especially for tackling all the extra, unforeseen horrors that came along with buying the property. I couldn’t have done it without you, so, many, sincere thanks for that!"

"I just want to thank everyone involved with our sale and purchase, especially Rebecca Ladell - you made the whole process manageable."

"Rebecca and Sarah have been fantastic, thank you."

"A very efficient service. Rebecca has been very friendly, organised and always emails back with any information needed. Thank you so much."

"Friendly and professional dealings, no pressure."

"As always very professional and helpful. Thank you."

"Very happy, reassuring and thoughtful and efficient."

"I was very pleased with the level of tact and sensitivity I received when making my will."

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Client Testimonials - May 2018

"Prompt, efficient and flexible, even though I was at the other side of the world everything was handled smoothly and in a friendly manner."

"I have received an excellent level of service from Milne Moser both as estate agents and solicitors and would have no hesitation in recommending them to others. I made the mistake of instructing another local agent before moving to Milne Moser and found the difference in service like comparing chalk to cheese. Thank you for the friendly and efficient way in which you have dealt with every aspect of selling my property."

"Excellent service and attention to detail. Prompt action and attentive. We feel privileged to have Mr Jenkinson as our solicitor. Top marks and thank you."

"The sellers and I required a fast conveyance, 28 days. Ian Jenkinson delivered this in a professional manner and managed a quality service too. Very impressed."

"Excellent friendly, compassionate service."

"We have been delighted with the thoroughly professional, efficient service we have received throughout-always very knowledgeable and very pleasant to deal with."

"Ian was efficient and professional, a credit to the team."

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Client Testimonials - April 2018

"The service was excellent as were the staff. David and Jill are a very good team."

"Excellent service and clearly explained to me in detail."

"Fiona was friendly, approachable and professional throughout. We were given accurate information and she explained processes without legal jargon. Receptionist very friendly."

"Excellent service-could not be faulted, thank you. Would recommend to anyone."

"Everything was dealt with easily and comfortably!"

"Friendly and helpful throughout."

"No stone un-turned."

"Thanks for everything. We are very happy in our new home, you made the whole process stress free - thank you, David and Jill."

"Both professional and understanding with selling and buying my properties."

"Very efficient, courteous; all ran very smoothly and all questions were answered very quickly. Could not have asked for better service."

"It was so nice to receive a warm friendly atmosphere and a welcomed smile, giving me complete confidence in your services-thank you so much, I’m very grateful."

"David’s expertise and kindness are greatly appreciated."

"I found the whole property selling/buying process to be nightmare-ish and not one I would ever try to repeat, but the calm advice delivered by Bridget was helpful and I appreciate Milne Moser sticking with me throughout."

 

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Client Testimonials - March 2018

"Excellent service again from the fantastic legal team at Milne Moser. Their expertise combined with their friendly, approachable attitude makes them really stand out as a quality firm. Thanks again!"

"An informed and friendly service."

"Miriam has provided an attentive and thorough service and has responded to all of our correspondence immediately. We couldn’t have hoped for a better solicitor."

"Bridget was very helpful in a very stressful and sad time of our lives, and would recommend her and the firm to others."

The sale of our property was a lengthy and unbelievable process. Throughout we have appreciated David Emmett’s support, humour and advice. Also, from Jill Davies."

"Excellent, friendly, professional service."

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Client Testimonials - Febuary 2018

"We found both David and Jill extremely helpful and always willing to explain and advise. They made this an enjoyable experience."

"Very efficient service. Good outcome, many thanks."

"Fiona handled the sorting out of my Mother’s Will and LPA in a friendly, sensitive and patient manner - many, many thanks!"

"Suzie was friendly and welcoming to work with and was excellent at explaining the process along with my options. Her representation was key. Thank you!"

"We felt very comfortable with the service Fiona gave. We were glad to return to the firm, having used David’s services in the past."

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Client Testimonials - January 2018

"Fantastic-efficient and friendly."

"Easy to deal with, expert, pro-active advice-what’s not to like?"

"We have never bought a house before or even used a solicitor, but we found everything very well explained and made everything easy for us. Thank you."

"David Emmett was an incredibly calm person to deal with and that made what was at times stressful all the easier to manage."

"Great persistence by Fiona Ward particularly with regard to wrestling with the NHS pension scheme! Also for her very generous terms of final settlement."

"I found the service very good and Fiona Ward very friendly and informative."

"At the moment very satisfied with work received. If I have any more legal requirements in the future I would not hesitate to contact Milne Moser."

 

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Client Testimonials - December 2017

"Rebecca picked up on one or two issues another Solicitor had missed. She got the sale to completion with minimal fuss. Thanks!!"

"I was very pleased with the way my legal representative worded my case in Court."

"Miriam was very friendly, approachable and helpful which was a great help in easing the stress of being first time buyers. I would like to convey our thanks to her."

"We have been clients of Milne Moser for nearly 20 years in both a business and personal capacity. Their friendly, professional and impartial advice is what keeps us committed customers."

"I have been dealing with Milne Moser for many years, always had good service, and friendly staff."

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Client Testimonials - November 2017

"Once again excellent service from Ian and his team. Highly recommend Milne Moser."

"Excellent service. Already pencilled in to handle our next house purchase."

"It was very apparent from an early stage that what Milne Moser do extremely well is work as a highly efficient team. All the staff in the office were excellent communicators, not only sharing information with me in a timely manner but also, crucially, communicating with each other; this meant that anytime I called, all staff were fully up to speed with matters concerning my sale. All communications were friendly, helpful and well informed." 

"I also used Mine Moser legal services and this was of huge benefit. Although Rebecca was the main solicitor she liaised and passed files to David if she was going to be unavailable, even for only a day. This was hugely reassuring at what is a stressful time. Rebecca and David are excellent solicitors, fantastic communicators and really friendly. They ensured we were always well prepared and informed of any challenges that could occur. I would recommend anyone selling with Milne Moser should strongly consider using their legal services also as it made for a very smooth, joined up process." 

"Suzie was wonderful, a great support at a very difficult time. Thank you."

"Very satisfied with your service, completion gained quickly, as requested. Courteous service throughout. Thank you."

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Client Testimonials - October 2017

"Excellent communication. Very friendly. Couldn’t really ask for better. Thank you."

"Very speedy response and work efficiently undertaken."

"Excellent service, I was put at ease at my meeting."

"Rebecca has been fantastic throughout - always great service from Milne Moser!"

"Ian took the stress out of the process. He is so quick to reply to queries and is an absolute gentleman. I have recommended him to many people already. Thanks again Ian."

"Very efficient, good communication, very clear communication, helpful assistant and reception staff."

"David Emmett is always polite and very helpful."

"Bernadette was excellent, she kept me informed of everything going on and her advice was jargon free and to the point which gave a fast and satisfactory outcome."

"Friendly, efficient staff-certainly would recommend."

"Prompt and efficient service."

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Client Testimonials - September 2017

"All staff were friendly and helpful, with a highly professional approach at all times. The thoroughness of their approach to the work was much appreciated."

"Justine and Natalie in particular have both been extremely helpful and I am very impressed with the service that I have received."

"I am extremely happy with the service and timescale that our dream home has taken to complete. Thank you so much Rebecca and Justine - you are superstars!"

"Many thanks for your diligence and professionalism throughout the whole process."

"Very approachable staff and Bridget has been excellent and very diligent in her attention to detail. Many thanks."

"Excellent service, kept up to date at all times."

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Client Testimonials - August 2017

"Ian is very personable and excellent at keeping me up to date. His response time for questions also excellent."

"Very satisfied with the service, I particularly appreciated the regular updates. The documentation was first rate and easy to follow."

"Rebecca dealt with the house purchase with record speed enabling the process to be completed in 7 weeks. All staff at Milnthorpe Milne Moser were brilliant too."

"Bridget Lovell has provided really excellent service in ALL our dealings with her."

"Bridget made the whole experience of buying our house very easy. She explained her actions thoroughly, ensuring our complete understanding."

"We would like to thank Rebecca for her hard work in resolving problems that may have proved costly to me and may have resulted in the loss of the purchase. Your service was beyond expectation and your Solicitor was friendly, approachable and very competent."

"Very pleased with service for me and my son especially as dealing with the trust that was set up."

"David & Jill provided an exemplary service, great attention to detail and no question too small to answer. Thank you!"

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Client Testimonials - July 2017

"Friendly and efficient, faultless service. Went the extra mile to keep me informed ad up to date on the progress of my sale and as relive as I was when the sale finalised."

"Another professional transaction completed with desired outcome. Thank you."

"Friendly, efficient, approachable & understanding. We are based in Scotland dealings largely by telephone and one visit, felt Ian made everything easy for us."

"Excellent service, helpful advice throughout. Thank you, Rebecca."

"David was a fabulous solicitor and just what you need in a difficult and stressful situation. He was knowledgeable, able to spot the mistakes of the other solicitor and provide sound advice. Very professional but also a great ‘human quality’ to empathise, reassure, be friendly and able to connect with his clients. we couldn’t praise him enough!"

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Client Testimonials - June 2017

"Excellent service, best result for us, fantastically dealt with."

"Ian is very thorough and professional and without his help, I would have been out of my depth. Very straight forward advice which is trusted."

"I am very happy with the work done on my behalf by Ian Jenkinson and would, indeed have, recommended you to a friend and a relative."

"As previously, attention to detail was super, consistently quick and thorough with all responses. We cannot fault the service we received."

"Best and quickest service I have ever received from any firm of solicitors in a period of 40 years. Attention to detail and a sense of urgency were evident throughout the process."

"Excellent service, as usual, from Bridget and her team."

"Ian provided a fantastic service, communicated well and offered superb advice when required."

"We have always been very impressed with the friendly and professional service that we have received. All the staff are very approachable and we would not hesitate to recommend the firm to others."

"Miriam was particularly kind and sensitive to the fact that they house sale involved my late husband and really helped me through the whole process."

"Ian Jenkinson went above and beyond to facilitate my dream of owning my own home. Many thanks."

"I always understood what was happening. I always felt I could ask questions to clarify information. Communication by email was prompt and letters quick to arrive. "

"Both the Solicitors and the Estate Agents did a first class job. Very satisfied."

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Client Testimonials - May 2017

"We would recommend Miriam as a very patient and understanding lady, and will happily pass on her name." 

"Very quick and efficient, leading to a stress free sale."

"Very impressed with the ease of communication with Ian Jenkinson. Very speedy service thorough survey works carried out. Very professional."

"Very professional in every way, kept us informed at every stage of the process. Smooth running and all by email from overseas!"

"Exceptionally friendly and very personal service - thank you!"

"Friendly and efficient. Always a pleasure to talk to Miriam!"

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Client Testimonials - April 2017

"A big thanks to Justine and the team for all your help and support with what was a complex estate."

"It’s always a pleasure to be greeted by the staff on reception and Miriam Powell is a star."

"We received an excellent service from the firm.  Our task was very challenging but was carried out in a thoroughly professional manner.  Many thanks again."

"Very quick service, all aspects of will making plainly explained, we couldn’t fault the service that we have received from your firm. Thank you."

"We were really happy with the service we received, we found it both quick and efficient. It made what could have been stressful- not at all. Thank you."

"The girls in reception at Milne Moser are very efficient."

"I am very happy with the service received in dealing with my mother’s estate. Thank you."

"I would especially wish to say a big thank you to Fiona Ward for all her sympathetic help."

"A great solicitors firm, Miriam Powell was a pleasure to do business with and a credit to your firm."

"We handed the selling of our property over to Milne Moser and sat back and let them do all the work with minimal involvement from us."

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Client Testimonials - March 2017

"Our late father always dealt with Milne Moser. This is a different world to us so we were grateful Ian did a first rate job, kept us up to date at all times even when his opposites seemed to lag. We would not hesitate to use your company again."

"Everything went very smoothly. I felt that both family and myself were kept informed. Very pleased with the service."

"An excellent service. Quality advice at a reasonable price."

"Excellent service. Helpful, constructive and comfortable to deal with throughout. Minor detail errors were pointed out but quickly corrected. I would definitely use your services again."

"I was very happy with the friendly and personable manner of Bridget, she put me at ease and gave me confidence in the company. She explained certain legal terms in a clear, easy to understand way."

"We could not have asked for a more friendly, down to earth professional team they advised and dealt with the sale of my mother’s bungalow on our behalf to get a quick and easy sale and caused no distress of having to sell a family home. Many thanks."

"Very friendly and professional."

"Your thoroughness much appreciated."

"First rate service.

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Client Testimonials - February 2017

"Mr Jenkinson was extremely efficient and professional."

"The process was very efficient and clearly explained.  All the staff were friendly and professional."

"We have been very happy with the support we received from David and Fiona."

"The service provided by Ian (and colleagues, Rebecca and David) was fantastic. All our questions were answered swiftly and the whole process was stress free due to Ian being extremely efficient and keeping us updated. Thank you so much.  Ian has provided excellent service to our family previously and we would never go elsewhere we recommend Milne Moser to everyone."

"Bridget was a model professional, always willing and able to help.  Cool under fire and dealt with a difficult sale with a professional air."

"All the team at Milne Moser have been very friendly and professional, in person and by phone.  Everything involved in our sale of property went 100%. Thank you."

"Mr Emmett provided a professional but relaxed and friendly service making us feel at ease and confident in the service and company as a whole."

"Suzie and Michelle were fantastic, very knowledgeable but ‘human’ at the same time! They didn’t baffle me with ‘solicitor speak’ they made the entire process as easy as possible and were genuine and sensitive to my situation."

"Overall impression is very friendly staff who offer quality, attention to detail with good communication skills.  Thank you."

"We have employed Milne Moser as our solicitors for the last 50 years and have always been entirely satisfied with their courteous and efficient service. Everything went smoothly and the service we received was excellent."

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Client Testimonials - January 2017

"Paul Davies and Ian Jenkinson were excellent in every way.  They were friendly, efficient and very helpful.  As a first time buyer their patience and understanding was wonderful."

"Fiona Ward was very helpful in converting my thoughts and wishes into ‘will speak’.  I never thought preparing for death would be so much fun!"

"We were very happy with the service Bridget provided she was approachable regarding any matter we had and was very thorough throughout the process."

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Client Testimonials - December 2016

"Very friendly and welcoming reception staff.  The service that I received from the solicitor was very professional and met all of my expectations."

"The advice given by the Estate Agent and all our following dealings with Milne Moser were of the highest order."

"Fiona Ward has shown a very good grasp of my personal situation and has given me suitable advice."

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Client Testimonials - November 2016

"Very quick, with great communication throughout the process.  Very approachable and happy to help."

"I have been a client of Milne Moser Solicitors since the early 1960's and have been looked after with courtesy and to my satisfaction by John Moser, Roger Moser, Guy Moser and David Emmett."

"The service provided by our Solicitor Ian Jenkinson was excellent.  He was helpful, friendly, informative and very efficient."

"We have received outstanding service from Ian Jenkinson and his team whilst buying our first property.  Everything was explained clearly and he couldn’t have been any more prompt with replies.  Thanks so much Ian."

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Client Testimonials - October 2016

"We were 100% happy with the service provided and could not wish for more.  Excellent work."

"Superb service. Brilliant communication.  Always kept up to date with what was happening.  Nice and polite staff. Would not hesitate to use Milne Moser again."

"Very pleasant and helpful people who worked hard on our behalf even when other parties were not being responsive."

"Friendly, professional and always available to help with any enquiry."

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Client Testimonials - September 2016

"A firm with whom I can place my absolute trust."

"The reason I chose Milne Moser was they gave me the cheapest quote for the service.  Great value for money!  My Solicitor was easy to communicate with.  I felt well looked after.  I would definitely recommend Milne Moser Solicitors to others."

"Over the years your firm has always provided the very best of service.  The trust from these years gives us every confidence we are getting the very best. All staff were very approachable and friendly.  Great service. Thank you."

"Excellent service Rebecca was very professional and helpful."

"Excellent service, Suzie is very professional and I would highly recommend her and Milne Moser."

"Ian Jenkinson is a thorough professional, who kept me informed constantly by phone and email.  All the staff at Milne Moser are welcoming and kind."

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Client Testimonials - August 2016

"Couldn’t have got though the situation without Suzanne Kavanagh.  Thank you very much."

"Solicitors may use their expertise objectively to interpret and explain aspects of the law which they judge to be relevant. Or they may use their expertise and experience to fight their client’s corner to best advantage. I feel Suzie inhabits the former camp."

"David’s hard work on our purchase was vastly appreciated as it was our first home and the process was unfamiliar to us.  His knowledge and kindness was reassuring throughout and he consistently went the extra mile to make sure we were happy and on track."

"Your legal staff guided us through procedures and gave us confidence that the work would be carried out to our satisfaction.  All staff were friendly and attended to us promptly."
 



 
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