Services
 

Client Testimonials

Client Testimonials - November 2017

"Once again excellent service from Ian and his team. Highly recommend Milne Moser."

"Excellent service. Already pencilled in to handle our next house purchase."

"It was very apparent from an early stage that what Milne Moser do extremely well is work as a highly efficient team. All the staff in the office were excellent communicators, not only sharing information with me in a timely manner but also, crucially, communicating with each other; this meant that anytime I called, all staff were fully up to speed with matters concerning my sale. All communications were friendly, helpful and well informed." 

"I also used Mine Moser legal services and this was of huge benefit. Although Rebecca was the main solicitor she liaised and passed files to David if she was going to be unavailable, even for only a day. This was hugely reassuring at what is a stressful time. Rebecca and David are excellent solicitors, fantastic communicators and really friendly. They ensured we were always well prepared and informed of any challenges that could occur. I would recommend anyone selling with Milne Moser should strongly consider using their legal services also as it made for a very smooth, joined up process." 

"Suzie was wonderful, a great support at a very difficult time. Thank you."

"Very satisfied with your service, completion gained quickly, as requested. Courteous service throughout. Thank you."

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Client Testimonials - October 2017

"Excellent communication. Very friendly. Couldn’t really ask for better. Thank you."

"Very speedy response and work efficiently undertaken."

"Excellent service, I was put at ease at my meeting."

"Rebecca has been fantastic throughout - always great service from Milne Moser!"

"Ian took the stress out of the process. He is so quick to reply to queries and is an absolute gentleman. I have recommended him to many people already. Thanks again Ian."

"Very efficient, good communication, very clear communication, helpful assistant and reception staff."

"David Emmett is always polite and very helpful."

"Bernadette was excellent, she kept me informed of everything going on and her advice was jargon free and to the point which gave a fast and satisfactory outcome."

"Friendly, efficient staff-certainly would recommend."

"Prompt and efficient service."

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Client Testimonials - September 2017

"All staff were friendly and helpful, with a highly professional approach at all times. The thoroughness of their approach to the work was much appreciated."

"Justine and Natalie in particular have both been extremely helpful and I am very impressed with the service that I have received."

"I am extremely happy with the service and timescale that our dream home has taken to complete. Thank you so much Rebecca and Justine - you are superstars!"

"Many thanks for your diligence and professionalism throughout the whole process."

"Very approachable staff and Bridget has been excellent and very diligent in her attention to detail. Many thanks."

"Excellent service, kept up to date at all times."

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Client Testimonials - August 2017

"Ian is very personable and excellent at keeping me up to date. His response time for questions also excellent."

"Very satisfied with the service, I particularly appreciated the regular updates. The documentation was first rate and easy to follow."

"Rebecca dealt with the house purchase with record speed enabling the process to be completed in 7 weeks. All staff at Milnthorpe Milne Moser were brilliant too."

"Bridget Lovell has provided really excellent service in ALL our dealings with her."

"Bridget made the whole experience of buying our house very easy. She explained her actions thoroughly, ensuring our complete understanding."

"We would like to thank Rebecca for her hard work in resolving problems that may have proved costly to me and may have resulted in the loss of the purchase. Your service was beyond expectation and your Solicitor was friendly, approachable and very competent."

"Very pleased with service for me and my son especially as dealing with the trust that was set up."

"David & Jill provided an exemplary service, great attention to detail and no question too small to answer. Thank you!"

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Client Testimonials - July 2017

"Friendly and efficient, faultless service. Went the extra mile to keep me informed ad up to date on the progress of my sale and as relive as I was when the sale finalised."

"Another professional transaction completed with desired outcome. Thank you."

"Friendly, efficient, approachable & understanding. We are based in Scotland dealings largely by telephone and one visit, felt Ian made everything easy for us."

"Excellent service, helpful advice throughout. Thank you, Rebecca."

"David was a fabulous solicitor and just what you need in a difficult and stressful situation. He was knowledgeable, able to spot the mistakes of the other solicitor and provide sound advice. Very professional but also a great ‘human quality’ to empathise, reassure, be friendly and able to connect with his clients. we couldn’t praise him enough!"

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Client Testimonials - June 2017

"Excellent service, best result for us, fantastically dealt with."

"Ian is very thorough and professional and without his help, I would have been out of my depth. Very straight forward advice which is trusted."

"I am very happy with the work done on my behalf by Ian Jenkinson and would, indeed have, recommended you to a friend and a relative."

"As previously, attention to detail was super, consistently quick and thorough with all responses. We cannot fault the service we received."

"Best and quickest service I have ever received from any firm of solicitors in a period of 40 years. Attention to detail and a sense of urgency were evident throughout the process."

"Excellent service, as usual, from Bridget and her team."

"Ian provided a fantastic service, communicated well and offered superb advice when required."

"We have always been very impressed with the friendly and professional service that we have received. All the staff are very approachable and we would not hesitate to recommend the firm to others."

"Miriam was particularly kind and sensitive to the fact that they house sale involved my late husband and really helped me through the whole process."

"Ian Jenkinson went above and beyond to facilitate my dream of owning my own home. Many thanks."

"I always understood what was happening. I always felt I could ask questions to clarify information. Communication by email was prompt and letters quick to arrive. "

"Both the Solicitors and the Estate Agents did a first class job. Very satisfied."

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Client Testimonials - May 2017

"We would recommend Miriam as a very patient and understanding lady, and will happily pass on her name." 

"Very quick and efficient, leading to a stress free sale."

"Very impressed with the ease of communication with Ian Jenkinson. Very speedy service thorough survey works carried out. Very professional."

"Very professional in every way, kept us informed at every stage of the process. Smooth running and all by email from overseas!"

"Exceptionally friendly and very personal service - thank you!"

"Friendly and efficient. Always a pleasure to talk to Miriam!"

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Client Testimonials - April 2017

"A big thanks to Justine and the team for all your help and support with what was a complex estate."

"It’s always a pleasure to be greeted by the staff on reception and Miriam Powell is a star."

"We received an excellent service from the firm.  Our task was very challenging but was carried out in a thoroughly professional manner.  Many thanks again."

"Very quick service, all aspects of will making plainly explained, we couldn’t fault the service that we have received from your firm. Thank you."

"We were really happy with the service we received, we found it both quick and efficient. It made what could have been stressful- not at all. Thank you."

"The girls in reception at Milne Moser are very efficient."

"I am very happy with the service received in dealing with my mother’s estate. Thank you."

"I would especially wish to say a big thank you to Fiona Ward for all her sympathetic help."

"A great solicitors firm, Miriam Powell was a pleasure to do business with and a credit to your firm."

"We handed the selling of our property over to Milne Moser and sat back and let them do all the work with minimal involvement from us."

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Client Testimonials - March 2017

"Our late father always dealt with Milne Moser. This is a different world to us so we were grateful Ian did a first rate job, kept us up to date at all times even when his opposites seemed to lag. We would not hesitate to use your company again."

"Everything went very smoothly. I felt that both family and myself were kept informed. Very pleased with the service."

"An excellent service. Quality advice at a reasonable price."

"Excellent service. Helpful, constructive and comfortable to deal with throughout. Minor detail errors were pointed out but quickly corrected. I would definitely use your services again."

"I was very happy with the friendly and personable manner of Bridget, she put me at ease and gave me confidence in the company. She explained certain legal terms in a clear, easy to understand way."

"We could not have asked for a more friendly, down to earth professional team they advised and dealt with the sale of my mother’s bungalow on our behalf to get a quick and easy sale and caused no distress of having to sell a family home. Many thanks."

"Very friendly and professional."

"Your thoroughness much appreciated."

"First rate service.

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Client Testimonials - February 2017

"Mr Jenkinson was extremely efficient and professional."

"The process was very efficient and clearly explained.  All the staff were friendly and professional."

"We have been very happy with the support we received from David and Fiona."

"The service provided by Ian (and colleagues, Rebecca and David) was fantastic. All our questions were answered swiftly and the whole process was stress free due to Ian being extremely efficient and keeping us updated. Thank you so much.  Ian has provided excellent service to our family previously and we would never go elsewhere we recommend Milne Moser to everyone."

"Bridget was a model professional, always willing and able to help.  Cool under fire and dealt with a difficult sale with a professional air."

"All the team at Milne Moser have been very friendly and professional, in person and by phone.  Everything involved in our sale of property went 100%. Thank you."

"Mr Emmett provided a professional but relaxed and friendly service making us feel at ease and confident in the service and company as a whole."

"Suzie and Michelle were fantastic, very knowledgeable but ‘human’ at the same time! They didn’t baffle me with ‘solicitor speak’ they made the entire process as easy as possible and were genuine and sensitive to my situation."

"Overall impression is very friendly staff who offer quality, attention to detail with good communication skills.  Thank you."

"We have employed Milne Moser as our solicitors for the last 50 years and have always been entirely satisfied with their courteous and efficient service. Everything went smoothly and the service we received was excellent."

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Client Testimonials - January 2017

"Paul Davies and Ian Jenkinson were excellent in every way.  They were friendly, efficient and very helpful.  As a first time buyer their patience and understanding was wonderful."

"Fiona Ward was very helpful in converting my thoughts and wishes into ‘will speak’.  I never thought preparing for death would be so much fun!"

"We were very happy with the service Bridget provided she was approachable regarding any matter we had and was very thorough throughout the process."

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Client Testimonials - December 2016

"Very friendly and welcoming reception staff.  The service that I received from the solicitor was very professional and met all of my expectations."

"The advice given by the Estate Agent and all our following dealings with Milne Moser were of the highest order."

"Fiona Ward has shown a very good grasp of my personal situation and has given me suitable advice."

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Client Testimonials - November 2016

"Very quick, with great communication throughout the process.  Very approachable and happy to help."

"I have been a client of Milne Moser Solicitors since the early 1960's and have been looked after with courtesy and to my satisfaction by John Moser, Roger Moser, Guy Moser and David Emmett."

"The service provided by our Solicitor Ian Jenkinson was excellent.  He was helpful, friendly, informative and very efficient."

"We have received outstanding service from Ian Jenkinson and his team whilst buying our first property.  Everything was explained clearly and he couldn’t have been any more prompt with replies.  Thanks so much Ian."

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Client Testimonials - October 2016

"We were 100% happy with the service provided and could not wish for more.  Excellent work."

"Superb service. Brilliant communication.  Always kept up to date with what was happening.  Nice and polite staff. Would not hesitate to use Milne Moser again."

"Very pleasant and helpful people who worked hard on our behalf even when other parties were not being responsive."

"Friendly, professional and always available to help with any enquiry."

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Client Testimonials - September 2016

"A firm with whom I can place my absolute trust."

"The reason I chose Milne Moser was they gave me the cheapest quote for the service.  Great value for money!  My Solicitor was easy to communicate with.  I felt well looked after.  I would definitely recommend Milne Moser Solicitors to others."

"Over the years your firm has always provided the very best of service.  The trust from these years gives us every confidence we are getting the very best. All staff were very approachable and friendly.  Great service. Thank you."

"Excellent service Rebecca was very professional and helpful."

"Excellent service, Suzie is very professional and I would highly recommend her and Milne Moser."

"Ian Jenkinson is a thorough professional, who kept me informed constantly by phone and email.  All the staff at Milne Moser are welcoming and kind."

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Client Testimonials - August 2016

"Couldn’t have got though the situation without Suzanne Kavanagh.  Thank you very much."

"Solicitors may use their expertise objectively to interpret and explain aspects of the law which they judge to be relevant. Or they may use their expertise and experience to fight their client’s corner to best advantage. I feel Suzie inhabits the former camp."

"David’s hard work on our purchase was vastly appreciated as it was our first home and the process was unfamiliar to us.  His knowledge and kindness was reassuring throughout and he consistently went the extra mile to make sure we were happy and on track."

"Your legal staff guided us through procedures and gave us confidence that the work would be carried out to our satisfaction.  All staff were friendly and attended to us promptly."
 



 
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