Milne Moser Solicitors maintains professional indemnity insurance in accordance with the Solicitors Regulation Authority. Details of our insurer are available from our office.
It is important to the firm that it maintains its high standard of professional service to all clients. If therefore during the conduct of your case you are unhappy with any aspect of the service you are receiving, which cannot be resolved between us, please refer the matter to the firms Complaint Partner in writing to:
Milne Moser Solicitors
Cumbria LA9 4HE
If you are not satisfied that your complaint has been resolved within 8 weeks you can contact the Legal Ombudsman. You have 6 months from the date of our final letter in which to complain to the Legal Ombudsman.
For further information, please visit their website www.legalombudsman.org.uk
Milne Moser Solicitors is VAT registered. Our VAT number is 154 1904 78
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